How leading plans are breaking free from the headcount-to-growth ratio Growth is supposed to be good news. More members. New programs. Expanded service areas. But for many health plans serving complex populations, growth brings an uncomfortable reality: every 10,000 new members seems to require proportionally more care managers, more UM staff, and more administrative overhead.… Continue reading The Health Plan Growth Paradox: Scaling Operations Without Scaling Costs
Administrative complexity has always existed in healthcare. But in 2026, its impact is harder to ignore. Across healthcare organizations, administrative burden is directly shaping efficiency, compliance readiness, and the ability to scale. What was once manageable operational friction has become a broader performance risk—one that affects how teams function and how organizations sustain results. And… Continue reading The Real Cost of Administrative Complexity in 2026
Managing services for individuals with intellectual and developmental disabilities (I/DD) has never been more complex or more essential. As states and managed care organizations modernize their I/DD systems, the focus is shifting from administrative oversight to integrated, person-centered care powered by data and technology. But this next chapter isn’t only about efficiency. It’s about dignity,… Continue reading Building a Modern Technology Framework for I/DD Programs and Providers
